MLA
Hurd, John and Jim Isaak. "IT Standardization: The Billion Dollar Strategy." Standardization Research in Information Technology: New Perspectives, edited by Kai Jakobs, IGI Global, 2008, pp. 20-26. http://doi:10.4018/978-1-59904-561-0.ch002
APA
Hurd, J., & Isaak, J. (2008). IT Standardization: The Billion Dollar Strategy. In Jakobs, K. (Ed.), Standardization Research in Information Technology: New Perspectives (pp. 20-26). IGI Global. http://doi:10.4018/978-1-59904-561-0.ch002
Chicago
Hurd, John, and Jim Isaak. "IT Standardization: The Billion Dollar Strategy." In Standardization Research in Information Technology: New Perspectives. edited by Kai Jakobs, 20-26. Hershey, PA: IGI Global, 2008. http://doi:10.4018/978-1-59904-561-0.ch002
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