MLA
Leonard, A. C. "How to Successfully Manage an IT Department under Turbulent Conditions: A Case Study." Annals of Cases on Information Technology: Volume 5, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2003, pp. 488-503. https://doi.org/10.4018/978-1-59140-061-5.ch031
APA
Leonard, A. (2003). How to Successfully Manage an IT Department under Turbulent Conditions: A Case Study. In M. Khosrow-Pour, D.B.A. (Ed.), Annals of Cases on Information Technology: Volume 5 (pp. 488-503). IGI Global. https://doi.org/10.4018/978-1-59140-061-5.ch031
Chicago
Leonard, A. C. "How to Successfully Manage an IT Department under Turbulent Conditions: A Case Study." In Annals of Cases on Information Technology: Volume 5, edited by Mehdi Khosrow-Pour, D.B.A., 488-503. Hershey, PA: IGI Global, 2003. https://doi.org/10.4018/978-1-59140-061-5.ch031
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