MLA
Alexandrova, Assia, et al. "Systems Administration in Ontology-Based Applications: The Case of Citizen Relationship Management." Information Retrieval and Management: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2018, pp. 1435-1445. https://doi.org/10.4018/978-1-5225-5191-1.ch064
APA
Alexandrova, A., Iordanov, B., Abbas, S., Upadrasta, P., Sarasti, M., & Hilpold, T. (2018). Systems Administration in Ontology-Based Applications: The Case of Citizen Relationship Management. In I. Management Association (Ed.), Information Retrieval and Management: Concepts, Methodologies, Tools, and Applications (pp. 1435-1445). IGI Global. https://doi.org/10.4018/978-1-5225-5191-1.ch064
Chicago
Alexandrova, Assia, et al. "Systems Administration in Ontology-Based Applications: The Case of Citizen Relationship Management." In Information Retrieval and Management: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 1435-1445. Hershey, PA: IGI Global, 2018. https://doi.org/10.4018/978-1-5225-5191-1.ch064
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