Technology and Culturally Competent Strategies for the Online Classroom

Technology and Culturally Competent Strategies for the Online Classroom

Justina Elise Kwapy
DOI: 10.4018/978-1-6684-7540-9.ch034
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Abstract

The last decade has brought an increase in online courses in the educational setting. One-quarter of American college students are in an online degree program, and 32% have taken at least one online course. While students, higher universities, and faculty are enjoying the convenience and flexibility of online learning environments, there is an increasing concern over the support in distance education, teaching methods, and a social disconnectedness of students from the course. This chapter explores how technology can support a successful online learning experience and impede the dissatisfaction and higher dropout rates among students in distance learning programs. Higher institution's online faculty are now faced with the task of creating a virtual community of learners, meeting both the academic and social needs of students.
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Social Presence

Research demonstrates that a social presence is essential in promoting student success in the online classroom (Swan & Shih, 2005). Swan & Shih suggest that social presence exists through the sharing of learners’ experiences, collaboration and meaningful connections that result in an increased and effective learning experience. Social presence emerges when instructors support students in engaging in genuine dialogue that supports.

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