The Impact of the Uncertainty Production Process Under Operations Management in the Shipping Industry

The Impact of the Uncertainty Production Process Under Operations Management in the Shipping Industry

Wetinee Pruttivichittra (Business School, Brunel University London, UK) and Olusoyi Richard Ashaye (Business School, Brunel University London, UK & University of Wales Trinity Saint David, UK)
Copyright: © 2020 |Pages: 27
DOI: 10.4018/978-1-7998-2547-0.ch006

Abstract

It is important to note that producing products and services is the responsibilities of an organisation to build sufficient goods and services for customers and consumers. Operations are the most importance for organisations to manage the production process to produce and deliver final products to customers through the input-transformation-output model that all firms have used. Operations is the procedure of production that uses input resources to produce a output resource through transformation process. This chapter has introduced the concept of operations management (OM) and the uncertainty of OM.
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Introduction

This chapter will introduce about the concept of operations management (OM), why uncertainty of OM, and. Then the meaning of key words for this chapter which are OM, uncertainty and transportation (or shipping).

The Concept of Operations Management

Producing products and services are the responsibilities of organisation to build sufficient goods and services for customers and consumers (Vonderembse and Marchal, 2001; Slack, Brandon-Jones and Johnston, 2013). Operations are the most importance for organisations to manage the production process to produce and deliver final products to customers through the input-transformation-output model that all of firms have used this process to create them for customers. “Operations are the processes that take in a set of input resources, which are used to transform something, or are transformed themselves, into outputs of services and product. Although all operations conform to this general input-transformation-output model, they differ in the nature of their specific inputs and output”, (Slack, Brandon-Jones and Johnston, 2013). Operations is the procedure of production that use input resources to produce a output resource through transformation process

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