MLA
Del Giudice, Manlio. "Turning Web Surfers into Loyal Customers: Cognitive Lock-In Through Interface Design and Web Site Usability." Web Systems Design and Online Consumer Behavior, edited by Yuan Gao, IGI Global, 2005, pp. 261-281. https://doi.org/10.4018/978-1-59140-327-2.ch016
APA
Del Giudice, M. (2005). Turning Web Surfers into Loyal Customers: Cognitive Lock-In Through Interface Design and Web Site Usability. In Y. Gao (Ed.), Web Systems Design and Online Consumer Behavior (pp. 261-281). IGI Global. https://doi.org/10.4018/978-1-59140-327-2.ch016
Chicago
Del Giudice, Manlio. "Turning Web Surfers into Loyal Customers: Cognitive Lock-In Through Interface Design and Web Site Usability." In Web Systems Design and Online Consumer Behavior, edited by Yuan Gao, 261-281. Hershey, PA: IGI Global, 2005. https://doi.org/10.4018/978-1-59140-327-2.ch016
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