Understanding Digital Platforms: Types of Platforms and Their Evolution in the Organizational Context

Understanding Digital Platforms: Types of Platforms and Their Evolution in the Organizational Context

Alexander Chekanov (Esade Business School, Spain)
Copyright: © 2018 |Pages: 17
DOI: 10.4018/978-1-5225-2956-9.ch005
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Abstract

In our interconnected world, everyday it becomes more difficult to think of a product or a service that could provide its full value if not combined with other products. In this chapter an overview on platforms is presented, illustrating the different types of platforms that exist, its origins, how the literature on platforms evolved, their role in organizations, why understanding how platforms work is crucial to increase the success rate of their roll-out and how those platforms are shaped through platform governance and architecture, including an overview on platform-centric ecosystems.
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Introduction

Innovations in multimedia have been spreading around organizations in different forms and shapes. Gradually, knowledge management tools became cornerstones within organizations to ensure that professionals can leverage organizational knowledge to its most. Among the emerging multimedia innovations adopted by organizations, the use of digital platforms became one of the most promising ones. Thus, the purpose of this chapter is to provide the reader with an overview of what digital platforms are and how the concept of platform evolved over time. First, in this chapter we provide a literature review that studied platforms over the last decades; second, we elaborate on why it is crucial to understand how platforms function; third, we provide the reader with some real examples of knowledge sharing platforms to illustrate their knowledge management potential; and finally, we provide perspective on promising research streams within this field.

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