MLA
Singh, Shawren. "Usability Techniques for Interactive Software and their Application in E-Commerce." Integrating Usability Engineering for Designing the Web Experience: Methodologies and Principles, edited by Tasos Spiliotopoulos, et al., IGI Global, 2010, pp. 81-102. https://doi.org/10.4018/978-1-60566-896-3.ch005
APA
Singh, S. (2010). Usability Techniques for Interactive Software and their Application in E-Commerce. In T. Spiliotopoulos, P. Papadopoulou, D. Martakos, & G. Kouroupetroglou (Eds.), Integrating Usability Engineering for Designing the Web Experience: Methodologies and Principles (pp. 81-102). IGI Global. https://doi.org/10.4018/978-1-60566-896-3.ch005
Chicago
Singh, Shawren. "Usability Techniques for Interactive Software and their Application in E-Commerce." In Integrating Usability Engineering for Designing the Web Experience: Methodologies and Principles, edited by Tasos Spiliotopoulos, et al., 81-102. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-896-3.ch005
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