Use of Information Technology in the Supply Chain Management of the Pharmaceutical Industry: A Literature Review

Use of Information Technology in the Supply Chain Management of the Pharmaceutical Industry: A Literature Review

Saibal Kumar Saha, Sangita Saha, Ajeya Jha
Copyright: © 2022 |Pages: 32
DOI: 10.4018/978-1-7998-8709-6.ch007
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Abstract

An efficient supply chain management helps to increase the productivity of a business. Use of information technology and concepts like artificial intelligence, blockchain, and cloud computing have integrated the different aspects of supply chain with its stakeholders. Published literature in the field of SCM, IT, and the pharmaceutical industry has been reviewed, and different aspects of innovation, technique, risks, advancements, factors, and models have been taken into consideration to form a comprehensive chapter focusing on the role of information technology in the supply chain management of the pharmaceutical industry. The chapter finds that IT has made a significant impact in improving the efficiency of SCM. But its successful implementation and collaboration with other firms is the key to success for an efficient SCM. Within each category, gaps have been identified.
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Methodology

Using the keywords “SCM”, “supply chain management”, “information technology”, “IT”, “healthcare”, “role of IT”, “SCM of pharmaceutical industry”, “pharmaceutical industry”, “role of IT on SCM” and “role of IT on pharmaceutical industry” in search of databases such as Google Scholar, EBSCO, Scopus and ScienceDirect, resulted in 216 published papers for review. Only papers pertaining to recent developments in SCM were considered, followed by papers involving developments in IT that affected SCM, and finally papers pertaining to pharma. For each of the categories, new technologies and frameworks were investigated, and research gaps were identified. Figure 1 shows the frequency distribution of journals in terms of years:

Figure 1.

Yearly distribution of journals

978-1-7998-8709-6.ch007.f01

The published literature has been methodologically categorized into three broad groups: SCM, IT and Pharmaceutical Industry which are further divided into different subgroups and then analyzed accordingly. Research gaps within each category have been identified so that future research could be done in those areas. Table 1 and figure 2 lists the distribution of papers by topic area:

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