MLA
Alryalat, Mohammad Abdallah Ali,et al. "Use of Social Media in Citizen-Centric Electronic Government Services: A Literature Analysis." Crowdsourcing: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2019, pp. 952-977. http://doi:10.4018/978-1-5225-8362-2.ch047
APA
Alryalat, M. A., Rana, N. P., Sahu, G. P., Dwivedi, Y. K., & Tajvidi, M. (2019). Use of Social Media in Citizen-Centric Electronic Government Services: A Literature Analysis. In Management Association, I. (Ed.), Crowdsourcing: Concepts, Methodologies, Tools, and Applications (pp. 952-977). IGI Global. http://doi:10.4018/978-1-5225-8362-2.ch047
Chicago
Alryalat, Mohammad Abdallah Ali and Nripendra P. Rana, Ganesh P. Sahu, Yogesh K. Dwivedi, and Mina Tajvidi. "Use of Social Media in Citizen-Centric Electronic Government Services: A Literature Analysis." In Crowdsourcing: Concepts, Methodologies, Tools, and Applications. edited by Information Resources Management Association, 952-977. Hershey, PA: IGI Global, 2019. http://doi:10.4018/978-1-5225-8362-2.ch047
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