MLA
Cannoy, Sherrie D. and Lakshmi Iyer. "Using Hospital Web Sites to Enhance Communication." Encyclopedia of E-Commerce, E-Government, and Mobile Commerce. IGI Global, 2006. 1139-1145. Web. 22 Apr. 2018. doi:10.4018/978-1-59140-799-7.ch183
APA
Cannoy, S. D., & Iyer, L. (2006). Using Hospital Web Sites to Enhance Communication. In M. Khosrow-Pour, D.B.A. (Ed.), Encyclopedia of E-Commerce, E-Government, and Mobile Commerce (pp. 1139-1145). Hershey, PA: IGI Global. doi:10.4018/978-1-59140-799-7.ch183
Chicago
Cannoy, Sherrie D. and Lakshmi Iyer. "Using Hospital Web Sites to Enhance Communication." In Encyclopedia of E-Commerce, E-Government, and Mobile Commerce, ed. Mehdi Khosrow-Pour, D.B.A., 1139-1145 (2006), accessed April 22, 2018. doi:10.4018/978-1-59140-799-7.ch183
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