MLA
Stowell, Frank, and Shavindrie Cooray. "Using Soft Systems Ideas within Virtual Teams." Decision Management: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2017, pp. 2094-2116. https://doi.org/10.4018/978-1-5225-1837-2.ch099
APA
Stowell, F. & Cooray, S. (2017). Using Soft Systems Ideas within Virtual Teams. In I. Management Association (Ed.), Decision Management: Concepts, Methodologies, Tools, and Applications (pp. 2094-2116). IGI Global Scientific Publishing. https://doi.org/10.4018/978-1-5225-1837-2.ch099
Chicago
Stowell, Frank, and Shavindrie Cooray. "Using Soft Systems Ideas within Virtual Teams." In Decision Management: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 2094-2116. Hershey, PA: IGI Global, 2017. https://doi.org/10.4018/978-1-5225-1837-2.ch099
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