Identifying Common Student Experiences That Affect Success in a Crisis Context (COVID-19): A Case Study from Aotearoa New Zealand

Emily Saavedra (Massey University, New Zealand) and Leonard Sanders (Massey University, New Zealand)
Copyright: © 2022 |Pages: 111
EISBN13: 9781668453049|DOI: 10.4018/978-1-7998-8310-4.ch005
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Abstract

Learning experiences and educational opportunities around the world have been disrupted due to the outbreak of COVID-19. This chapter outlines a case study involving foundation-level students enrolled at an urban university in Aotearoa New Zealand. The case study is designed to gain a deeper understanding of student experiences during this time of crisis. Student narratives are analysed to identify common experiences and gain a clearer understanding of the self-reported factors that students identified as affecting their success, allowing academic and support staff to improve the pre-degree experience for foundation students. Affordable access to connectivity, increased pastoral care, and a digitally responsive curriculum were identified as key considerations to addressing inequities present in a crisis context (COVID-19) within the educational context and wider community.
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