Responsible Use of Artificial Intelligence: Perspective of a Global IT Management Consultancy

Diane Gutiw (CGI Canada, Canada), Jens M. Sorg (CGI Deutschland Ltd. & Co. KG, Germany), and Gabriela Cruz Rodriguez (CGI Deutschland Ltd. & Co. KG, Germany)
Copyright: © 2024 |Pages: 174
EISBN13: 9798369373026|DOI: 10.4018/979-8-3693-2643-5.ch010
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Abstract

The potential of the rapidly evolving artificial intelligence (AI) technology is truly limitless and the increasing integration of AI in our day-to-day tools and services is making the impact of AI on society inevitable. This inevitability makes the need to advance AI in a responsible manner. AI development must apply rigor and risk management to ensure solutions are accurate, inclusive, transparent, and safe, ensuring ethical standards and the responsible use of AI. Responsible use principles help ensure robust, reliable, and transparent AI which increases trust in the solutions which is critical to apply change management (the adoption and acceptance) efforts for organizations that want to embrace this.
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