Skills for IT Project Management: The View From EU Frameworks

Abstract

IT project management requires qualified staff capable of facing the rapidly changing conditions and even terminology of technology while managing large teams of people where main costs come from human work. A key factor for managing human side of IT is the understanding of the essential feature of people performance: skills. Capability to cope with this highly demanding field should firstly rely on clear and standardized frameworks for skills, not only the technical or hard ones but also the soft or behavioral ones, considered by employers as essential for employees' productivity. This chapter shows how the recent development of frameworks and standards in European Union (e.g. EN16234 or ESCO classification) is enabling the powerful exploitation of open big data from existing skills analysis systems for a more precise and solid determination of recommended skills for IT project management. The analysis will especially focus on the behavioral skills.