Carmine Sellitto

Organizations have adopted business intelligence solutions with a mixed degree of benefits. Some businesses highlight significant outcomes, while others identify limitations or...

Business Intelligence has been adopted across numerous industry sectors where the commensurate benefits have been reported as being significant to those that fall short of...

Business Intelligence has been adopted across numerous industry sectors where the commensurate benefits have been reported as being significant to those that fall short of...

Although Business Intelligence is seen as priority by many companies, the level of benefits achieved varies significantly between firms. Researchers have indicated that not...

Although Business Intelligence is seen as priority by many companies, the level of benefits achieved varies significantly between firms. Researchers have indicated that not...

In sport there has been a reluctance to adopt new forms of technology unless it is associated with improving performance. However, in recent times, professional sport bodies have...

This chapter introduces mobile technology and discusses its emergence in the tourism industry. As has been the case with other Information Communication Technologies (ICTs)...

The term Web 2.0 was coined around 2004 and was used to describe more interactive types of websites developed after the dot-com crash. An important characteristic of Web 2.0...

Over the past several years, a great deal of research has been devoted to the use of information technology by small businesses. One technological tool now used to boost company...

Over the last decade there has been a great deal of research into the use of Information and Communication Technologies (ICTs) in small businesses. More recently, this research...

Whilst writing this book it has become apparent to us that small businesses face numerous challenges and issues when they are considering their Web presence. In fact, although we...

The new global economy has resulted in the availability of unprecedented opportunities for small business. ICTs in particular have contributed to the underpinning of a...

In the previous chapter we highlighted the importance of planning for an effective Web presence. In fact, the existence of a disciplined planning approach is seen as an enabler...

The purpose of this chapter is to discuss how a small business decides upon its Web presence strategy and then determines what features will make up the content of its Web...

In earlier chapters we discussed the need to link Web presence strategy with anticipated small business direction and motivations - where this strategy would invariably be...

This is the most technical of the chapters in this book. It is centred on Website design and is the only chapter in the book where we exclusively refer to Website rather than Web...

There are literally millions of businesses with a Web presence on the Web and more and more being added every day, all competing to attract customers. Building a Website without...

The initial idea behind this chapter was to expand on the issue of security, predominantly in relation to ensuring that a small business operator would be confident that not only...

This chapter examines the notion of how the success of a small business Web presence can be assessed. In doing so, there is initially a discussion of how a small business could...

This chapter serves to raise an awareness of some of the more cutting edge Internet innovations and applications that may become viable and useful to the small business operator...

This Appendix provides a brief overview of our PhDs - all of which involved research into small business adoption and use of ICT and Internet technologies. In effect, we felt...

A simple definition of a portal sees it as a special Internet (or intranet) Web site designed to act as a gateway to give convenient access to other related sites (Davison...

This case examines the implementation and maintenance of Web sites by six “backpacker” establishments in the city of Melbourne on the south coast of Australia. Specifically, the...

This chapter examines the Web site development and usage practices of Australian small and medium tourism businesses (SMTEs). A list of barriers and motivators to the successful...

This chapter provides an overview of some of the criteria that are currently being used to assess medical information found on the World Wide Web (WWW). Drawing from the...