Eda Özgül Katlav

Eda Özgül Katlav pursued her undergraduate, graduate, and doctoral studies at Nevşehir Hacı Bektaş Veli University's Institute of Social Sciences, specializing in Tourism Management. Following her studies, she undertook postdoctoral research at the University of South Florida's M3 Center for Hospitality Technology & Innovation from 2021 to 2022. She currently holds a position as an associate professor in the Department of Tourism Management at the Faculty of Tourism. Her research interests include employee behavior, rural tourism, and tourism technologies.

Publications

Impactful Technologies Transforming the Food Industry
Impactful Technologies Transforming the Food Industry
Şule Aydın, Eda Özgül Katlav, Koray Çamlıca, Firdevs Yönet Eren. © 2023. 343 pages.
In today's rapidly evolving world, technology has permeated every aspect of our lives, and the culinary world is no exception. Impactful Technologies Transforming the Food...
Think Positive, Focus on Positive: How to Develop Psychological Capital in Tourism Businesses
Think Positive, Focus on Positive: How to Develop Psychological Capital in Tourism Businesses
Eda Ozgul Katlav, Nilufer Sahin Percin. © 2020. 17 pages.
The concept of psychological capital (PsyCap) has attracted a great deal of interest from both academics and practitioners and has been linked to employee attitudes, behavior...
QR Code Applications in Tourism
QR Code Applications in Tourism
Eda Özgül Katlav. © 2020. 26 pages.
With the development of technology, new innovative approaches emerge day by day. With the internet and mobile devices being used more actively, many applications provide great...
Mystery Shopper Programs in the Tourism Sector
Mystery Shopper Programs in the Tourism Sector
Eda Özgül Katlav, Şule Aydın. © 2020. 22 pages.
In today's world, there is fierce competition in the tourism sector, and therefore, the businesses need to improve their service qualities constantly and enhance their...