Rick Gibson

Rick Gibson is an Associate Professor at the American University in the Department of Computer Science and Information Systems. His research has been focused on global software development and software process improvement.

Dr. Gibson has over 20 years of software engineering and management experience. He has managed major projects in support of commercial, government and educational organizations for development of computer applications. He has trained project teams around the globe in project management, defect prevention, quality metrics, ISO 9000, and Y2K remediation. Dr. Gibson's background includes system development using structured and object oriented software development methodologies. As a Software Engineering Institute authorized lead evaluator, he conducted software evaluations of over forty different software development organizations. He has extensive experience in the development of process improvement and corrective action plans for evaluated organizations.

Publications

Software and Systems Engineering Integration
Rick Gibson. © 2009. 6 pages.
With software an increasingly significant component of most products, it is vital that teams of software and systems engineers collaborate effectively to build cost effective...
Electronic Voting as the Key to Ballot Reform
Rick Gibson, Christopher Brown. © 2008. 7 pages.
The emergence of online markets and e-business was expected to revolutionize market structures, supply chains, and consumer behavior. The technological potential led to hasty...
Electronic Voting as the Key to Ballot Reform
Rick Gibson, Christopher Brown. © 2006. 5 pages.
The emergence of online markets and e-business was expected to revolutionize market structures, supply chains, and consumer behavior. The technological potential led to hasty...
Software and Systems Engineering Integration
Rick Gibson. © 2005. 6 pages.
With software an increasingly significant component of most products, it is vital that teams of software and systems engineers collaborate effectively to build cost effective...
Knowledge Management Support for Decision Making in the Pharmaceutical Industry
Rick Gibson. © 2003. 14 pages.
The purpose of this chapter is to explore the practical application of knowledge management as an aid to decision making by pharmaceutical firms which comprise an industry that...
Software and Systems Engineering: Conflict and Consensus
Rick Gibson. © 2003. 16 pages.
This chapter will identify the key aspects of software engineering and systems engineering in an effort to highlight areas of consensus and conflict to support current efforts by...
Online Customer Service
Rick Gibson. © 2003. 8 pages.
The purpose of this study is to find an effective online customer service strategy. Although the effectiveness of the online customer service will vary and depend on the type of...
Object Oriented Technologies: Opportunities and Challenges
Rick Gibson. © 2000. 222 pages.
The continual evolution of object oriented technologies creates both opportunities and challenges. However, despite the growing popularity of object oriented technology, there...
Informatics Diffusion in South American Developing Economies
Rick Gibson. © 1998. 8 pages.
Lessons learned from the countries highlighted in this article suggest that appropriate transfer of informatics to developing countries requires a framework that uses the...
An Information Abstraction Model for End User CASE Support
Shirley Becker, Rick Gibson. © 1997. 7 pages.
Computer-aided software engineering (CASE) tools have been judged as failures by various, traditional measures of an organization’s success in systems development. We propose to...
A Study of a Generic Schema for Management of Multidatabase Systems
Shirley A. Becker, Rick Gibson, Nancy L. Leist. © 1996. 7 pages.
Currently, a great deal of effort is being directed toward the development of heterogeneous database concepts in order to achieve system interoperability. This paper presents a...
Informatics in Uruguay: Evolution and Implications
Diego Hernandez, Rick Gibson, Eugene G. Mcguire. © 1996. 9 pages.
As the world economy becomes more interdependent and informatics costs decline, studies of informatics in developing countries have become increasingly important for reasons...
Quality Control for Global Software Development
Rick Gibson, Eugene G. Mcguire. © 1996. 7 pages.
Global sourcing of software has become a viable option for many U.S. corporations. Technical solutions have removed barriers such as distance and time, but quality concerns...
THE EXPERT’S OPINION
Jarachsri Tungphaisal, Rick Gibson. © 1996. 5 pages.
The International Organization for Standardization (ISO) 9000 series is a popular quality standard for the telecommunication equipment companies in Thailand. The Thai government...
A Comparison of Foreign Government Computing Policies
Rick Gibson, Mary Alice Mcdonough. © 1996. 8 pages.
This article examines the use of information technology (IT) by government administrators in selected developed countries. By highlighting IT use by government administrators in...
Global Information Technology Architectures
Rick Gibson. © 1994. 11 pages.
Changes in the environment of international business and advances in information technologies have limited the usefulness of existing information systems paradigms. Consequently...