Tereza Raquel Merlo

Tereza Raquel MerloTereza Raquel Merlo is a Professor and practitioner, currently teaching in the Department of Information Science at the University of North Texas and working for one of the top ranking Fortune Global 500 companies. She holds two Masters degrees in Information Sciences and a Ph.D in Business and Information Technologies. As an enthusiastic practitioner with more than twenty years of experience working for some of the world's leading companies in the fields of Information Technology and Management, she concentrates on business intelligence, data analytics, sales operations, business systems and process improvement. Her research has focused on knowledge management and information technologies in business settings. Her publications have included topics in the fields of Knowledge Management, Cloud Computing, Management and Data Analytics. Additionally, Dr. Merlo has over a decade of work in libraries and archives as well as in data management, having spent over ten years in the public sector, where she led programs designed to promote social/digital inclusion. Dr. Merlo was the keynote speaker for the XV ICKM, discussing international experiences in knowledge management.

Publications

Foreword
Foreword
Tereza Raquel Merlo. © 2024. 3 pages.
This Foreword is included in the book Creating and Sustaining an Information Governance Program.
AI and Data Analytics Applications in Organizational Management
AI and Data Analytics Applications in Organizational Management
Tereza Raquel Merlo. © 2024. 317 pages.
Within information sciences and organizational management, a pressing challenge emerges; How can we harness the transformative power of artificial intelligence (AI) and data...
Foundations of Artificial Intelligence and the Ever-Evolving Technological Landscape in Business
Foundations of Artificial Intelligence and the Ever-Evolving Technological Landscape in Business
Tereza Raquel Merlo. © 2024. 18 pages.
This chapter provides an introduction to the foundations of Artificial Intelligence (AI). The history and concepts of Artificial Intelligence are outlined, highlighting the fact...
Creating an Information Governance Program at a College to Ultimately Implement Artificial Intelligence, Predictive Analytics, and Prescriptive Analytics
Creating an Information Governance Program at a College to Ultimately Implement Artificial Intelligence, Predictive Analytics, and Prescriptive Analytics
Kris Swen Helge, Tereza Raquel Merlo. © 2024. 16 pages.
This chapter outlines a case study of the development and sustainability process of an information governance (IG) program at a college in Texas. It employs an action research...
Emerging Role of Artificial Intelligence (AI) in Aviation: Using Predictive Maintenance for Operational Efficiency
Emerging Role of Artificial Intelligence (AI) in Aviation: Using Predictive Maintenance for Operational Efficiency
Tereza Raquel Merlo. © 2024. 19 pages.
This book chapter offers an examination of the transformative influence of Artificial Intelligence (AI) within the aviation sector, focusing specifically on its application in...
Examining the Public Perception of Law Enforcement: A Twitter User Engagement Analysis With the Dallas Police Department
Examining the Public Perception of Law Enforcement: A Twitter User Engagement Analysis With the Dallas Police Department
Tereza Raquel Merlo, Nayana Madali M. Pampapura, Jason M. Merlo. © 2024. 14 pages.
The emergence of social media platforms has revolutionized communication and interaction across various domains, including law enforcement, and users have increasingly utilized...
Strategic Information Governance Review: Exploring Data Management for Effective Business Op. Intelligence in a Data-Centric Environment
Strategic Information Governance Review: Exploring Data Management for Effective Business Op. Intelligence in a Data-Centric Environment
Tereza Raquel Merlo. © 2024. 19 pages.
This book chapter, “Strategic Information Governance: Optimizing Business Operations, Business Intelligence, and Data Management,” explores the dynamic intersection of...
Understanding, Implementing, and Evaluating Knowledge Management in Business Settings
Understanding, Implementing, and Evaluating Knowledge Management in Business Settings
Tereza Raquel Merlo. © 2022. 307 pages.
Although there are numerous publications in the field of knowledge management (KM), there are still gaps in the literature regarding the aspects of KM that reflect new technology...
E-Government and Semantics: Digital Citizenship Approaching Inclusion and Equality in Santa Catarina, Brazil
E-Government and Semantics: Digital Citizenship Approaching Inclusion and Equality in Santa Catarina, Brazil
Tereza R. Merlo, Helio Aisenberg Ferenhof. © 2022. 16 pages.
The increasing digital transformation in all segments of society has been creating demand in information management and access. Consequently, local and federal governments must...
Information Overload and the Use of Data Analytics and Visualization Tools in Organizations
Information Overload and the Use of Data Analytics and Visualization Tools in Organizations
Tereza Raquel Merlo, Suliman Hawamdeh. © 2022. 21 pages.
This chapter examines information overload and its impact on organizational performance and productivity, the level of use of data analytics tools by organizations to address the...
Strategic Implications of Key Performance Indicators for Knowledge Management Success in Organizations: The Balanced Scorecard Framework
Strategic Implications of Key Performance Indicators for Knowledge Management Success in Organizations: The Balanced Scorecard Framework
Tereza Raquel Merlo. © 2022. 26 pages.
The exponential growth of digital data generation and consumption in the past decade has ignited new discussions about the relevance and impact of knowledge management (KM) on...