MLA
Batlle-Montserrat, Joan, et al. "Benchmarking Municipal E-Government Services: A Bottom-Up Methodology and Pilot Results." IJEGR vol.10, no.4 2014: pp.57-75. http://doi.org/10.4018/ijegr.2014100103
APA
Batlle-Montserrat, J., Blat, J., & Abadal, E. (2014). Benchmarking Municipal E-Government Services: A Bottom-Up Methodology and Pilot Results. International Journal of Electronic Government Research (IJEGR), 10(4), 57-75. http://doi.org/10.4018/ijegr.2014100103
Chicago
Batlle-Montserrat, Joan, Josep Blat, and Ernest Abadal. "Benchmarking Municipal E-Government Services: A Bottom-Up Methodology and Pilot Results," International Journal of Electronic Government Research (IJEGR) 10, no.4: 57-75. http://doi.org/10.4018/ijegr.2014100103
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