The relationship between IT investments and value in terms of enhanced organizational performance has been well studied in the last decades. The empirical studies in this field produced mixed results (Soh & Markus, 1995). Several studies showed that the relationship between IT investments and organizational performance could not be proven (Loveman, 1988; Kauffman & Weill, 1989; Salmela, 1997). This result became known as the ‘IT productivity paradox’ (Brynjolfsson, 1993). Probably the best known statement about this paradox was done by Robert Solow when he stated: ‘You can see the computer age everywhere but in the productivity statistics’ (Watherbe et al., 2007). Notorious as this ‘IT productivity paradox’ may be, it does not turn up in all studies about IT returns. Table 1 provides an overview of selected firm-level studies.