While Australian e-government initiatives have received longstanding international recognition and has retained its second place ranking on the United Nation’s E-government Survey since 2014 (United Nations, 2016), Australian local government lags behind in terms of showing signs of preparedness to move into the next stage of service provision in comparison with the UK local government initiatives in e-government (Mckeown, Teicher & Dow, 2004). As Sarikas and Weerakkody pointed out, ‘many local governments are lagging behind the national expectations for e-government implementation due to various political, organisational and technical challenges’ (Sarikas & Weerakkody, 2007, p. 155).