The Impact of Expert Decision Support Systems on the Performance of New Employees

The Impact of Expert Decision Support Systems on the Performance of New Employees

Lucila P. Cascante (Guayaquil, Ecuador), Michel Plaisent (University of Quebec in Montreal, Canada), Lassana Maguiraga (University of Quebec in Montreal, Canada) and Prosper Bernard (University Consortium of the Americas, USA)
Copyright: © 2002 |Pages: 15
DOI: 10.4018/irmj.2002100105
OnDemand PDF Download:
Available
$37.50
Current Special Offers
No Current Special Offers
TOTAL SAVINGS: $37.50

Abstract

Decision support technology, expert systems, executives information systems, and artificial neural networks have been reported to be useful tools to enhance the performance of managers as they helped them to gain more knowledge, experiences, and expertise and consequently enhance the quality of the decision making. They can also be used as a training tool to transfer the knowledge of the expert to middle and top management and thus improve the performance of new employees. This communication reports the conclusions of a study conducted to verify the impact of the use of the EDSS technology (expert decision support systems) on the performance and satisfaction of new employees in the business world. A laboratory experiment using the control groups and the treatment groups was held to test the research model. The results indicate that EDSS technologies do have a positive impact on the performance of the users.

Complete Article List

Search this Journal:
Reset
Open Access Articles
Volume 35: 4 Issues (2022): 2 Released, 2 Forthcoming
Volume 34: 4 Issues (2021)
Volume 33: 4 Issues (2020)
Volume 32: 4 Issues (2019)
Volume 31: 4 Issues (2018)
Volume 30: 4 Issues (2017)
Volume 29: 4 Issues (2016)
Volume 28: 4 Issues (2015)
Volume 27: 4 Issues (2014)
Volume 26: 4 Issues (2013)
Volume 25: 4 Issues (2012)
Volume 24: 4 Issues (2011)
Volume 23: 4 Issues (2010)
Volume 22: 4 Issues (2009)
Volume 21: 4 Issues (2008)
Volume 20: 4 Issues (2007)
Volume 19: 4 Issues (2006)
Volume 18: 4 Issues (2005)
Volume 17: 4 Issues (2004)
Volume 16: 4 Issues (2003)
Volume 15: 4 Issues (2002)
Volume 14: 4 Issues (2001)
Volume 13: 4 Issues (2000)
Volume 12: 4 Issues (1999)
Volume 11: 4 Issues (1998)
Volume 10: 4 Issues (1997)
Volume 9: 4 Issues (1996)
Volume 8: 4 Issues (1995)
Volume 7: 4 Issues (1994)
Volume 6: 4 Issues (1993)
Volume 5: 4 Issues (1992)
Volume 4: 4 Issues (1991)
Volume 3: 4 Issues (1990)
Volume 2: 4 Issues (1989)
Volume 1: 1 Issue (1988)
View Complete Journal Contents Listing