Knowledge Management in a Global Context: A Case Study

Knowledge Management in a Global Context: A Case Study

Paul Bookhamer (Colorado State University, Fort Collins, CO, USA) and Zuopeng (Justin) Zhang (State University of New York at Plattsburgh, Plattsburgh, NY, USA)
Copyright: © 2016 |Pages: 18
DOI: 10.4018/IRMJ.2016010104
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Abstract

This paper establishes a formal framework of managing knowledge assets in global enterprises. The suggested framework holistically integrates the following eight components: global information infrastructure, IT capabilities, global outsourcing, global information system design, development, and implementation, trans-border data flow, IT cultures, global virtual teams, and information resource management strategies, which serve as the crucial enablers of the success of knowledge management initiatives in a global context. Validated by a case study, the proposed framework provides meaningful insights for future research and valuable guidance for practicing managers of global knowledge management.
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Prior Literature

This section reviews prior research on managing knowledge assets in organizations while maintaining a global perspective. Beginning with the prior research on the challenges of knowledge management in a global scale, we then summarize related studies on the models and strategies of global knowledge management, and highlight the contributions of our research.

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