MLA
Ramanujan, Sam and Hal Lou. "Outsourcing Maintenance Operations to Off-Shore Vendors: Some Lessons from the Field." JGIM 5.2 (1997): 5-15. Web. 21 Apr. 2018. doi:10.4018/jgim.1997040101
APA
Ramanujan, S., & Lou, H. (1997). Outsourcing Maintenance Operations to Off-Shore Vendors: Some Lessons from the Field. Journal of Global Information Management (JGIM), 5(2), 5-15. doi:10.4018/jgim.1997040101
Chicago
Ramanujan, Sam and Hal Lou. "Outsourcing Maintenance Operations to Off-Shore Vendors: Some Lessons from the Field," Journal of Global Information Management (JGIM) 5 (1997): 2, accessed (April 21, 2018), doi:10.4018/jgim.1997040101
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