A Process Approach for Selecting ERP Software: The Case of Omega Airlines

A Process Approach for Selecting ERP Software: The Case of Omega Airlines

Jacques Verville
Copyright: © 2003 |Pages: 19
DOI: 10.4018/978-1-59140-061-5.ch002
OnDemand:
(Individual Articles)
Available
$37.50
No Current Special Offers
TOTAL SAVINGS: $37.50

Abstract

Omega Airlines, an international air carrier, provides air transportation services for passengers and cargo both to domestic and international arenas. Omega Airlines purchased PeopleSofts ERP solution (finance, human resources, and payroll applications) for the sum of US$86 million. The ERP acquisition process that Omega Airlines went through took approximately 9 months and was completed by the summer of 1996. The structure of the acquisition process that emerged from the data revealed six distinctive iterative, recursive and inter-related processes that, together, form a complex web of activity and tasks for the acquisition of ERP software. These activities and tasks are described and analyzed as a function of the six processes. The ERP acquisition process developed by Omega Airlines for this purchase was atypical of their normal purchasing practices and proved to be a significant learning experience for the entire organization. This case provides a useful illustration of good practice and sets forth the framework for the ERP acquisition process.

Complete Article List

Search this Journal:
Reset
Volume 26: 1 Issue (2024)
Volume 25: 1 Issue (2023)
Volume 24: 5 Issues (2022)
Volume 23: 4 Issues (2021)
Volume 22: 4 Issues (2020)
Volume 21: 4 Issues (2019)
Volume 20: 4 Issues (2018)
Volume 19: 4 Issues (2017)
Volume 18: 4 Issues (2016)
Volume 17: 4 Issues (2015)
Volume 16: 4 Issues (2014)
Volume 15: 4 Issues (2013)
Volume 14: 4 Issues (2012)
Volume 13: 4 Issues (2011)
Volume 12: 4 Issues (2010)
Volume 11: 4 Issues (2009)
Volume 10: 4 Issues (2008)
Volume 9: 4 Issues (2007)
Volume 8: 4 Issues (2006)
Volume 7: 4 Issues (2005)
Volume 6: 1 Issue (2004)
Volume 5: 1 Issue (2003)
Volume 4: 1 Issue (2002)
Volume 3: 1 Issue (2001)
Volume 2: 1 Issue (2000)
Volume 1: 1 Issue (1999)
View Complete Journal Contents Listing