Journal of Cases on Information Technology (JCIT)
Emerging Sources Citation Index

Journal of Cases on Information Technology (JCIT)

Editor-in-Chief: Andrew Borchers (Lipscomb University, USA)
Indexed In: Web of Science Emerging Sources Citation Index (ESCI), SCOPUS, Compendex (Elsevier Engineering Index), INSPEC and 32 more indices
Published: Quarterly |Established: 1999
ISSN: 1548-7717|EISSN: 1548-7725|DOI: 10.4018/JCIT


The Journal of Cases on Information Technology (JCIT) publishes comprehensive, real-life teaching cases, empirical and applied research-based case studies, and case studies based on individual, organizational, and societal experiences related to the utilization and management of information technology. Cases published in JCIT deal with a wide variety of organizations such as businesses, government organizations, educational institutions, libraries, non-profit organizations, and so forth. Additionally, cases published in JCIT report not only successful utilization of IT applications, but also failures and mismanagement of IT resources and applications. In addition to full-length cases and articles, JCIT periodically publishes teaching notes on innovative teaching approaches and critical incidents (short cases intended for use in a single class period). As a refereed, international journal, the JCIT provides effective understanding, solutions, and lessons learned in the utilization and management of information systems applications, technology, and resources. The impact of technology in a particular setting is described, analyzed, and synthesized for the objective of offering solutions for successful strategies.

Topics Covered

  • Data Management
  • Distance Learning
  • E-Business
  • E-commerce technologies
  • E-Government
  • E-Learning Technologies
  • End User Computing
  • E-Services
  • Human Side of IT
  • Information security and ethics
  • Internet Technologies
  • Issues of emerging technology
  • IT in business
  • IT in developing countries
  • IT in government
  • IT in libraries
  • IT in organizations
  • IT in small and medium-sized enterprises (SMEs)
  • IT in the classroom
  • IT in the healthcare industry
  • Legal issues of IT
  • Multimedia in Education
  • Social Networks
  • Web-Enabled Technologies

Mission and Scope

The Journal of Cases on Information Technology (JCIT) is an international refereed journal whose primary mission is to provide understanding and lessons learned in regard to all aspects of information technology utilization and management in individual, organizational, and societal experiences. In every discipline, some of the most powerful tools in the hands of educators, researchers, and managers are cases based on the experiences of others. Teaching cases and case studies are tremendous sources of solutions, knowledge, ideas, and innovations related to the utilization and management of information systems. The goal of JCIT is to provide a unique opportunity for research to take the shape of experience, implementation, and application.

Table of Contents and List of Contributors

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Open Access Articles
Volume 23: 4 Issues (2021): Forthcoming, Available for Pre-Order
Volume 22: 4 Issues (2020): 3 Released, 1 Forthcoming
Volume 21: 4 Issues (2019)
Volume 20: 4 Issues (2018)
Volume 19: 4 Issues (2017)
Volume 18: 4 Issues (2016)
Volume 17: 4 Issues (2015)
Volume 16: 4 Issues (2014)
Volume 15: 4 Issues (2013)
Volume 14: 4 Issues (2012)
Volume 13: 4 Issues (2011)
Volume 12: 4 Issues (2010)
Volume 11: 4 Issues (2009)
Volume 10: 4 Issues (2008)
Volume 9: 4 Issues (2007)
Volume 8: 4 Issues (2006)
Volume 7: 4 Issues (2005)
Volume 6: 1 Issue (2004)
Volume 5: 1 Issue (2003)
Volume 4: 1 Issue (2002)
Volume 3: 1 Issue (2001)
Volume 2: 1 Issue (2000)
Volume 1: 1 Issue (1999)
View Complete Journal Contents Listing

Reviews and Testimonials

I have been associated with JCIT (and its predecessor ACIT) for the past five years as an author, reviewer and, now, associate editor. JCIT provides a rich collection of IT cases on a wide range of IT topics. Over this time I've seen the rigor of the review process, and I'm confident in the quality of the end product. Faculty in the IT discipline can count on JCIT to provide valuable teaching tools for their undergraduate and graduate classes.

– Andrew Borchers, Kettering University, USA

Real-life examples of information technology are the life blood of rich postgraduate work that is challenging, relevant, and interesting for students. The Journal of Cases in Information Technology provides such real life examples and it is being continually updated and added to. The Journal of Cases in Information Technology is an important academic resource which I turn to when setting postgraduate course work.

– Judith Symonds, AUT University, New Zealand


Editor(s)-in-Chief Biography

Andy Borchers, DBA is a Professor of Management and Associate Dean of the College of Business at Lipscomb University in Nashville, TN. Before moving to Lipscomb in 2011, Andy spent 20 years in the auto industry and taught at Lawrence Technological University and Kettering University. His teaching and research interests cover a broad range of computing and business subjects including enterprise systems, analytics, databases, environmental sustainability, and entrepreneurship. Andy has published numerous academic articles, and case studies in IGI and other outlets.

Editorial Board

International Advisory Board
Mohamed Amine Ferrag, Guelma University, Algeria
Anuj Gupta, IKG Punjab Technical University, India
Taghi Javdani Gandomani, Shahrekord University, Iran, Islamic Republic Of
Kijpokin Kasemsap, Suan Sunandha Rajabhat University, Thailand
Tuhin Sengupta, Indian Institute of Management Indore, India ORCID
Surjit Singh, Thapar Institute of Engineering & Technology, Patiala, Punjab, India, India ORCID
Associate Editors
Raj Chopra, GLA Mathura, India
Chetna Gupta, Jaypee Institute of Information Technology, India
Varun Gupta, Universidade da Beira Interior (UBI), Portugal, Portugal ORCID
Damián Keller, Federal University of Acre, Brazil ORCID
Barbara Klein, University of Michigan, Dearborn, United States
Lynda Louis, Dillard University, United States ORCID
Evandro Miletto, Federal Institute of Rio Grande do Sul, Porto Alegre Campus, Brazil
Annette Mills, University of Canterbury, New Zealand
Sorel Reisman, California State University, United States
Juergen Seitz, Baden-Wuerttemberg Cooperative State University, Germany
Troy Strader, Drake University, United States
Editorial Review Board
Gilbert Ahamer, Austrian Academy of Sciences, Austria
Nabeel Al-Qirim, United Arab Emirates University, United Arab Emirates ORCID
Abhishek Behl, Indian Institute of Technology, Bombay, India ORCID
Rochelle Brooks, Viterbo University, United States
Chuck Capps
Bongsug Chae, Kansas State University, United States
Abhijit Chaudhury, Bryant University, United States
Jen-Yao Chung, Quanta Cloud Technology, United States
Waleed Farag, Indiana University of Pennsylvania, United States
Liliana Favre, Universidad Nacional Del Centro De La Provincia De Buenos Aires, Argentina
Sheng-Uei Guan, Xian Jiatong-Liverpool University, China
Jerome Idiegbeyan-ose, Covenant University, Nigeria ORCID
Jakob Iversen, University of Wisconsin Oshkosh, United States
Wen Jiang, University of Chicago, United States ORCID
Sudhanshu Joshi, Doon University, India ORCID
Marjan Keramati, Semnan University, Iran, Islamic Republic Of
Rob Law, The Hong Kong Polytechnic University, Hong Kong
Kenneth Mayer, Lipscomb University, United States
Anabela Mesquita, ISCAP / IPP, Portugal ORCID
Yousif Mustafa, Thomas More College, United States
Abdul Rafay, University of Management & Technology (UMT), Pakistan ORCID
James Rodger, Indiana University of Pennsylvania, United States
Sang-Bing Tsai, Nankai University, China
Chih-Hsiung Tu, Northern Arizona University, United States ORCID
Shouhong Wang, University of Massachusetts Dartmouth, United States ORCID
Fred Weigel, Lipscomb University, United States
Vincent Yen, Wright State University, United States


Prospective authors should note that only original and previously unpublished article manuscripts will be considered. Interested authors must consult the Journal Guidelines for Manuscript Submission at PRIOR to submission. Any further questions may be answered at All article manuscript submissions will be forwarded to at least three members of the editorial review board of the journal for a double-blind peer review. The final decision regarding acceptance/revision/rejection will be based on the reviews received from the reviewers.

All inquiries should be directed to the attention of:

All inquiries regarding JCIT should be directed to the attention of:
Andrew Borchers

All case submissions to JCIT should be sent through the online submission system: