A Set of Criteria for Selection of Enterprise Resource Planning (ERP)

A Set of Criteria for Selection of Enterprise Resource Planning (ERP)

Mirian Picinini Méxas (Civil Engineering Department,Fluminense Federal University, Niterói, RJ, Brazil), Osvaldo Luis Gonçalves Quelhas (Civil Engineering Department,Fluminense Federal University, Niterói, RJ, Brazil), Helder Gomes Costa (Engineering Management Department Fluminense Federal University, Niterói, RJ, Brazil) and Valdir de Jesus Lameira (Energy Economics, INESC Coimbra,University of Coimbra, Coimbra, Portugal)
Copyright: © 2013 |Pages: 26
DOI: 10.4018/jeis.2013040103


Information systems have evolved at a continual pace since administrations began to develop greater interest in production processes and supply chains. This created systems like Enterprise Resource Planning (ERP), Material Requirements Planning (MRP), and Manufacturing Resources Planning (MRPII). This research discusses a literature search conducted to map the multicriteria models used to select ERP systems. As a result, this article proposes criteria and subcriteria to be used in the selection of ERP systems. The basic structure is developed around a tree and subcriteria tree that can be used as a checklist for companies wishing to acquire an ERP system.
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Concepts Of Erp Systems

The first step in meeting the goals of this study is providing a clear definition of what an ERP system is. Several definitions from different authors are described below.

According to Laudon and Laudon (2007), there is a tendency, especially in large organizations, to use applications or integrated systems, i.e., systems that encompass all functional areas, implement business processes across the company, and include all management levels. Moreover (Laudon and Laudon, 2007), integrated applications help companies become more productive and flexible, to coordinate their business processes more closely and integrate the process groups, focusing therefore on the efficient management of resources and customer service.

As shown by Laudon and Laudon (2007), the integration of systems into a single software to manage all key business processes enables a company to make information flow without discontinuity across the organization. These systems generally focus on internal processes but may include transactions with customers and suppliers.

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