Educational Strategies for the Next Generation Leaders in Hotel Management

Educational Strategies for the Next Generation Leaders in Hotel Management

Jiuguang Feng (Les Roches Jin Jiang International Hotel Management College, China), Sacha Stocklin (Les Roches Jin Jiang International Hotel Management College, China) and Wei Wang (Foreign Languages College, Shanghai Normal University, China)
Indexed In: SCOPUS
Release Date: April, 2015|Copyright: © 2015 |Pages: 399
DOI: 10.4018/978-1-4666-8565-9
ISBN13: 9781466685659|ISBN10: 1466685654|EISBN13: 9781466685666
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Description & Coverage
Description:

As the hospitality industry continues to grow, managers and educators are faced with the task of preparing future hospitality professionals for a rewarding but challenging career. Due to the impact of an ever-changing economy on the industry as a whole, the education of hotel managers and professionals has become an increasingly important area of study.

Educational Strategies for the Next Generation Leaders in Hotel Management combines practical experience with the effective pedagogical approaches being implemented in higher learning institutions and hospitality programs internationally. Highlighting key issues surrounding the current and future scope of hotel management and the skills and knowledge necessary for career success in the hospitality industry, this publication is an essential reference source for hospitality managers, educators, and students interested in the future of the industry and the best practices for hospitality education.

This publication features timely, research-based chapters and analysis relevant to topics in the hospitality industry including, but not limited to, craft-based learning, e-learning, higher education, hospitality management, human resources, opening delays, professional development, six sigma, women in global leadership, and work integrated learning.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

  • Craft-Based Learning
  • E-Learning
  • Higher Education
  • Hospitality Management
  • Human Resources
  • Opening Delays
  • Professional Development
  • Six Sigma
  • Women in Global Leadership
  • Work Integrated Learning
Reviews and Testimonials

Hospitality educators discuss hospitality education and training and trends in hospitality management for the benefit of senior personnel in hospitality, official tourism bodies and other organizations at national and international levels, and hospitality colleges and other higher education institutions. Their topics include root causes on new hotel opening delays in China, the application of Six Sigma in the hospitality industry, exceeding guest expectations: an overview of the best practices in the hospitality industry, an evaluation guide for the institutional academic management of an educational hospitality program based on the soft system methodology, and hospitality and business English teaching reform: in search of quality communication and professional excellence.

– ProtoView Book Abstracts (formerly Book News, Inc.)
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Editor/Author Biographies
Jiuguang Feng received his two Master’s degrees from the College of Education at Towson University in USA. He also has a BA in English. He has been working as an instructor for more than 12 years in China and USA. He was the winner of Marilyn Nicholas scholarship in April 2009 at Towson. He has published a few journal articles in English and Chinese in peer-reviewed journals and two book chapters in English in USA. Currently, he serves as an English writing lecturer in Les Roches Jin Jiang in Shanghai. His interests include technology integration in education, MUVE learning environment, technology integration in foreign language education, foreign language learning and teaching, hospitality, and hospitality education.
Sacha Stocklin, since September 2008, has been the Campus Director and Academic Dean of Les Roches Jin Jiang in Shanghai. He joined the renowned institution of Les Roches, Switzerland, in July 2006 as program manager after lecturing a wide range of subjects including Marketing, Accounting, Leadership, and Organizational Behavior, and leading the second- and third-year programs at Hotel Institute Montreux. Dr. Stocklin obtained an educational doctorate through Open University, a Master’s of Business Administration from Heriot Watt University, and a Bachelors of Business Administration from Northwood University. In addition, he holds a higher diploma from the business school of Basel, Switzerland. Before teaching, Dr. Stocklin had been working and holding management positions in the hospitality as well as the insurance industry. Dr. Stocklin researches knowledge-oriented approaches to organizational behavior and leadership from economic and cognitive psychological perspectives.
Wei Wang received her Master’s degree from the College of English in Xi’an International Studies University. She has been working as an English instructor for nine years in Shanghai Normal University. She has taught students from different majors. Her research interests include college English reform, foreign language teaching and learning, and CALL (Computer-Assisted Language Learning).
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