Handbook of Research on E-Business Standards and Protocols: Documents, Data and Advanced Web Technologies (2 Volumes)

Handbook of Research on E-Business Standards and Protocols: Documents, Data and Advanced Web Technologies (2 Volumes)

Ejub Kajan (State University of Novi Pazar, Serbia), Frank-Dieter Dorloff (University of Duisburg-Essen, Germany) and Ivan Bedini (Alcatel Lucent, Bell Labs, Ireland)
Indexed In: SCOPUS View 1 More Indices
Release Date: February, 2012|Copyright: © 2012 |Pages: 855|DOI: 10.4018/978-1-4666-0146-8
ISBN13: 9781466601468|ISBN10: 1466601469|EISBN13: 9781466601475
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Electronic business is a major force shaping the digital world. Yet, despite of years of research and standardization efforts, many problems persist that prevent e-business from achieving its full potential. Problems arise from different data vocabularies, classification schemas, document names, structures, exchange formats and their varying roles in business processes. Non-standardized business terminology, lack of common acceptable and understandable processes (grammar), and lack of common dialog rules (protocols) create barriers to improving electronic business processes.

Handbook of Research on E-Business Standards and Protocols: Documents, Data and Advanced Web Technologies contains an overview of new achievements in the field of e-business standards and protocols, offers in-depth analysis of and research on the development and deployment of cutting-edge applications, and provides insight into future trends. This book unites new research that promotes harmony and agreement in business processes and attempts to choreograph business protocols and orchestrate semantic alignment between their vocabularies and grammar. Additionally, this Handbook of Research discusses new approaches to improving standards and protocols, which include the use of intelligent agents and Semantic Web technology.

Topics Covered

The many academic areas covered in this publication include, but are not limited to:

  • Competitive Advantage
  • Data Mashups
  • Enterprise interoperability
  • Integrated Enterprises
  • Interoperability of E-Business Documents
  • Quality of Electronic Services
  • Semantic Alignment of E-Business Standards
  • Semantic Graphs
  • Semantic Verification of Process Models
  • Semantic Web Technologies

Reviews and Testimonials

This is a handbook, a unique collection of practical experiences, expert opinion, and future visions of what has become known as e-Business. In it, one will find timely, challenging, and often conflicting views with as a common thread, the passion and expertise of the authors in what is a critically important subject. E-Business covers the exchange of data for the purpose of conducting business. This includes the collection, storage, and exchange of data for essentially all economic activity. It includes research and discovery as well as documenting the actual exchange of goods or services through to the development of the models that predict business trends. It is a vast subject that is undergoing rapid change. This handbook is designed to serve as a guide to ongoing research and to provide a reference to support researchers' work.

– Peter R. BensonFounder and Executive DirectorElectronic Commerce Code Management Association (ECCMA)Project leader for ISO 22745 (open technical dictionaries) and ISO 8000 (data quality)

Table of Contents and List of Contributors

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Enterprises as well as public organizations more often act on a global level and in an environment that is becoming more open, complex, and dynamic. Therefore, enterprises have to deal with changing business partners and business networks as well as with changing preferences on the part of customers. With the upcoming of the Internet, its online-services, and e-business applications people expected quick and efficient solution for many of these problems. However, realizing E-Business so that it fits to the needs of the markets, is easy to use, and is efficient from the users view is a complex and maybe everlasting task.

This handbook focuses on an E-Business, which is mainly supported by standards, protocols, and other helpful instruments. For years, standards and protocols for E-Business were the focus of research community and various standards bodies. Instead of expected benefits, we got a bunch of mutually incompatible standards, even more, the vendor-enhanced version of the same standards. In the meantime, many enterprises adopted their business models to E-Business that make them highly dependable on existing standards. Advanced Web technologies and new standard initiatives based on them offer an open door to overcome aforementioned difficulties in e-business communications. This book gives a useful, comprehensive overview of such efforts and looks into future.


The eighty authors all around the world give an excellent overview on what is going on electronic business standards and enterprise interoperability today. Their chapters address many actual and high-relevance topics as described in detail within next section. Somebody might be taken by surprise that so many challenges yet exist after all these years of standardization in e-business arena. But, just these challenges have actually triggered the book call, and by this, a number of submissions have not been a surprise for the editors.

During the preparation of Table of Contents, and especially writing this preface, editors faced-up with a number of ideas, topics, and different approaches mutually interconnected and cross-referenced. The wider guide to these interconnections is given in the next section. The facts given above lead to conclude that this book has some unique characteristics. This book is unique in terms of its coverage, approaches, and comprehensive treatment of its subject matter. More specifically, this book aims to:

  • present a solid foundation for understanding the e-business standardization, its importance, benefits, and also prerequisites;
  • highlight a number of latest standards initiatives (examples include BOMOS, GRC, GS1 EEI, EIF, PEPPOL, UBL, etc.);
  • give a comprehensive overview of enabling technologies, their strengths and weaknesses;
  • address yet existing interoperability challenges and propose solutions;
  • offer a variety of application oriented concepts and solutions; examples include e-procurement, e-invoicing, supply chains, e-government, human resources management, e-health, customer relationship management, decision support systems, urban facilities management, et cetera;
  • foresee trends and give visions about future research and expected results, which is explained in detail at the end of the preface.

A large number of figures and real-world or running examples that authors used to gain greater understanding and confidence in the presented research results represent special features of this book. In addition, authors define more than 250 key terms mostly in their own way, whilst some of them have cited standardized and widely accepted definitions.

Behind unique characteristics of the book is Editorial team whose members are symbiosis of professorship and research background, industrial and management experience, direct involvement in standards creation for a long period of time, editorial background, and an extraordinary enthusiasm around the book project. As results, Editors engaged a huge Editorial Advisory Board, with a dozen widely recognized experts from academia, industry, and standards bodies. In addition, most of the contributing authors are either experienced researchers or have background in e-business standards development.

Author(s)/Editor(s) Biography

Ejub Kajan teaches at the State University of Novi Pazar and at the Faculty of Electronic Engineering in Niš, Serbia. He holds a PhD and MSc in Computer Science from University of Niš, Serbia, and diploma degree in Electronic Engineering from University of Split, Croatia. His current research focuses on e-commerce in general, e-commerce architectures, semantic interoperability, computer networks, and open systems. He has authored over seventy papers, four research books, three chapters in edited books, and four textbooks. He has published in various outlets, including CACM, JGITM, IGI Global books, ACM SIGEcom Exchanges, International Review on Computers and Software, Automatika, etc. He is a Senior Member of the ACM, and a member of IEEE, IADIS, and ISOC. Dr. Kajan is involved in a series of international conferences as a program committee member including, but not limited to prestigious DEXA, WSKS, and IADIS conferences. He also serves on the editorial boards of International Journal of Distributed Systems and Technologies (IJDST) and Journal of Information, Information Technology and Organization (JIITO). In the past, he worked as a software engineer and general manager in the computer industry.
Frank-Dieter Dorloff studied Electronics and Industrial Engineering, and holds a PhD in Mechanical Engineering. He had professorships in fields like “Production and Accounting,” “Production and Logistics” and actually teaches in the field of “Purchasing, Logistics and Information Management” and manages the Master course “Public Transport Management” (PTM). His mostly interdisciplinary aligned research focuses on concepts, methods, and solutions to enhance interoperability in general and in e-business. He was and is engaged in different European CEN workshops dealing with e-business standards and interoperability problems in Europe, especially in developing and harmonizing standards in e-government and e-purchasing. He and his team developed in cooperation with Fraunhofer research organization IAO and the “Association Materials Management, Purchasing and Logistics” (AMMPLA/BME), the widely used German business standards “BMEcat” and “openTRANS,” as well as the ontology based “Amt@Direkt” solution, the predecessor of the knowledge network within the German public call center network 115. Prof. Dorloff is member of the Scientific Advisory Board of eCl@ss, member of the board of the Institute for Computer Science and Business-Information Systems at the University Duisburg-Essen, and member of the reviewer board of IBIS, International Journal of Interoperability in Business Information Systems. Current research and consulting interests include more general interoperability concepts, harmonizing existing and upcoming e-business standards, as well as closing the gap between theory and practice in the field of interoperability in e-business. He is Managing Director of the IMIOS GmbH, which supports researchers and companies in solving interoperability problems.
Ivan Bedini is a Member of the Technical Staff at Bell Labs Research in Ireland. He holds a PhD in Computer Science from the University of Versailles. Before Bell Labs he has been Research Engineer at Orange Labs in France, where he has held various research, standardization, and technical project management roles. Since 2000 he has contributed to several projects related to Workflow and BPM (Business Process Management) as developer, consultant, and technical project manager. In 2004 he specialized in e-business and became member of the UN/CEFACT Information Content Management Group and member of OASIS an ebXML Registry/Repository Committee, where he contributed to the development of the ebXML RegistryRepository standard specification. His current interests focus on knowledge engineering, information extraction, semantic technologies, e-business, and has actively contributed in research and innovation projects related to semantic data representation and applications.


Editorial Board

  • Sven Abels, Ascora GMBH, Germany
  • Nick Bassiliades, Aristotle University of Thessalonica, Greece
  • Flavio Bonfatti, University of Modena & Reggio Emilia, Italy
  • Ruth Breu, Insbruck University, Austria
  • Yannis Charalabidis, National Technical University of Athens, Greece
  • Thomas DeVogele, Université François Rabelais de Tours, France
  • Jingzhi Guo, University of Macau, China
  • Wout Hofman, TNO, The Netherlands
  • Christian Huemer, Vienna University of Technology, Austria
  • Veit Jahns, University of Duisburg-Essen, Germany
  • Marc Wilhelm Küster, University of Applied Sciences Worms, Germany
  • Luigi Lancieri, University of Lille, France
  • In Lee, Western Illinois University, USA
  • Joerg Leukel, University of Hohenheim, Germany
  • Quinghua Lu, UNSW and NICTA, Australia
  • Paul Oude Luttighuis, Novey, The Netherlands
  • Zakaria Maamar, Zayed University, Dubai, UAE
  • M. Maria Martinez Carreras, University of Murcia, Spain
  • Carl Mattocks, CheckMe and OASIS, USA
  • Robert Meersmann, Vrije University Brussels, Belgium
  • Jan Mendling, Humboldt University Berlin, Germany
  • Inty Saez Mosquera, Central University “Marta Abreu” De las Villas, Cuba
  • Benjamin Nguyen, University of Versailles, France
  • Alexander Norta, University of Helsinki, Finland
  • Sebastien Picant, University of Caen, France
  • Peter Reusch, University of Applied Sciences, Dortmund, Germany
  • Chantal Reynaud, Paris XI University and INRIA, France
  • Florian Rozenberg, IBM T.J. Watson Research Center, USA
  • Apitep Saekow, Stamford International University, Thailand
  • Eva Söderström, University of Skövde, Sweden
  • Yazhe Tang, Xi'an Jiaotong University, China
  • Vladimir Tošic, NICTA, Australia
  • Marco Zapletal, Vienna University of Technology, Austria
  • Stephan Zelewski, University of Duisburg-Essen, Germany