Handbook of Research on Democratic Strategies and Citizen-Centered E-Government Services

Handbook of Research on Democratic Strategies and Citizen-Centered E-Government Services

Ćemal Dolićanin (State University of Novi Pazar, Serbia), Ejub Kajan (State University of Novi Pazar, Serbia), Dragan Randjelović (Academy for Criminalistic and Police Studies, Serbia) and Boban Stojanović (University of Niš, Serbia)
Indexed In: SCOPUS
Release Date: November, 2014|Copyright: © 2015 |Pages: 455
ISBN13: 9781466672666|ISBN10: 1466672668|EISBN13: 9781466672673|DOI: 10.4018/978-1-4666-7266-6

Description

Over the past few years, e-government has been rapidly changing the way governmental services are provided to citizens and businesses. These services improve business and government exchange capability, provide a new way to discover and share information, and play a part in the evolution of future technologies.

The Handbook of Research on Democratic Strategies and Citizen-Centered E-Government Services seeks to address which services in e-government should be provided to users and how. This premier reference work gives an overview of the latest achievements in the field of e-government services, provides in-depth analysis of and research on the development and deployment of cutting-edge applications, and provides insight into future trends for researchers, teachers, students, government workers, and IT professionals.

Topics Covered

The many academic areas covered in this publication include, but are not limited to:

  • Benefits Appropriation
  • Business Process Strategy
  • Citizen-Government Communication
  • Data Clustering
  • Electronic Health Records
  • Innovative Public Services Delivery
  • Local Self-Government Institutions
  • Microfoundations
  • Open Social Innovation
  • Smart Government
  • Telecentres

Reviews and Testimonials

The trend towards increased use of e-government services has had a variety of positive effects on the relationship between business and government including improved exchange capability and increased ease of information availability, but implementing such programs can be challenging. This collection of journal style articles written by top researchers, explores the latest achievement in the field of e-government services and analyzes the development and deployment of such programs. Specific topics covered include benefits appropriation, business process strategy, data clustering and open social innovation.

– ProtoView Book Abstracts (formerly Book News, Inc.)

Table of Contents and List of Contributors

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Author(s)/Editor(s) Biography

Cemal Dolicanin (emeritus) is currently Director of the State University of Novi Pazar, Serbia. In 2009, he was chosen for a permanent member of South Slovenian Academy of Non-Linear Sciences (JANN). Prof. Dolicanin is exceptionally meritorious for establishment and foundation of the State University in Novi Pazar, the first integrated university in Serbia, where he served as the first rector of that university since 2007. The scientific work of Prof. Dolicanin includes several areas of Mathematics: Non-Euclidean Geometry, Differential Geometry and Topology, Differential Equations, Applied Mathematics, and Numeric Analysis. He has been developed several geometrical and numeric models and also models for researching of effects following the work of complex structures, description of dynamical systems and bifurcations, dynamical behaviour and vibrations, oscillations within acoustic and mechanical systems, wave spreading, copying, non-linear phenomena and others, and this depicts his versatile Mathematical interest. Prof. Dolicanin has published 22 textbooks, 2 monographs, and around 90 scientific papers in international and national journals and at international and domestic conferences, as well. He has managed and participated in realisation of 20 scientific-research projects funded by the Ministry for Science and Technology Republic of Serbia, and also participated in realisation several international projects, where a significant segment make TEMPUS projects (more than 10), and he has been a coordinator in two projects. He has been a coordinator of two MA study programmes organised in cooperation with World University Service (WUS) Austria. Prof. Dolicanin is Editor-in-Chief of the international journal, Journal of Electrotechnique and Mathematics, published by Faculty of Technical Sciences, Kosovska Mitrovica (former Electrical Engineering in Pristina), and he is the establisher and Editor-in-Chief of the journal, Scientific Publications of the State University of Novi Pazar, Series A: Applied Mathematics, Informatics & Mechanics. During his career, Prof. Dolicanin received several awards, such as diploma “Dr Vojislav Stojanovic” for a special contribution to university education-Association of University Professors and Scientists of Serbia, Plaque “Kapetan Misa Anastasijevic” for establishment and affirmation of university education, Plaque of Faculty of Technical Sciences, University in Novi Sad, for exceptional contribution to development of faculties of technical sciences, Svetosavka Award for his exceptional contribution in development of education and upbringing in the Republic of Serbia in 2012, awarded by the Ministry of Education, Science, and Technical Development, Republic of Serbia, and Devetomajska Award 2013 for his special contribution, tenure, and exceptional development of the university from the State University in Novi Pazar, just to mention a few.
Ejub Kajan teaches at the State University of Novi Pazar, Serbia. He holds a PhD and MSc in Computer Science from University of Niš, Serbia, and diploma degree in Electronic Engineering from University of Split, Croatia. His current research focuses on e-commerce in general, e-commerce architectures, semantic interoperability, social networking, computer networks, and decision support systems. He authored over one hundred papers, four research books, two edited books, five chapters in edited books, and five textbooks. Prof. Kajan published in various outlets, including ACM, IEEE, and Ivy League Publishing journals, IGI Global and Springer books, as well as in IEEE, IADIS and WSEAS conference proceeding, etc. He is a Senior Member of the ACM, and a member of IEEE, IADIS and ISOC. Dr. Kajan is involved in a series of international conferences as a program committee member including, but not limited to prestigious DEXA, FedCSIS, and IADIS conferences. He also serves editorial boards of International Journal of Distributed Systems and Technologies (IJDST) and Journal of Information, Information Technology and Organization (JIITO). In the past, he worked as software engineer and general manager in the computer industry. Contact him at ekajan@ieee.org or kajane@acm.org.
Dragan Randelovic teaches at the Academy for Criminalistics and Police Studies in Belgrade and at the Agriculture faculty, University of Priština, as well. He holds a PhD and MSc in Applied Mathematics from University of Priština, 1999, and University of Niš, 1984, respectively, and diploma degree in Electronic Engineering from University of Niš, 1977, Serbia. His current research focuses on decision making in general and decision making methodologies, computer networks and Web technologies, forensics, and decision support systems. He has authored over 100 papers, over 10 research and textbooks, several chapters in edited books. He is a Member of the Serbian Informatics Association and Serbian Association of Engineers and Technicians. Dr. Randelovic is involved in a series of international conferences as a program committee member. He served on the editorial boards of proceedings from several international conferences. In addition, he holds plenary lectures with invited papers at several international conferences. In the past, he participated in many projects that were supported by Ministry of Sciences Republic of Serbia and currently participates at a few such projects, in one of them as project leader. He was, also, author of many projects in computer industry where he worked as an electronic engineer, researcher in research institute, and general manager in the electronic industry of Niš, Serbia.
Boban Stojanovic is professor in Microeconomics at the University of Niš. He holds a PhD and MSc in Economics from University of Belgrade, Serbia, and diploma degree in Economics from University of Niš, Serbia. His current research focuses on theory of monopoly and competition policy. He has authored over 50 papers, 2 research books, several chapters in edited books, and 2 textbooks. He has published in various outlets. He was a visiting professor at the Al-Farabi Kazakh National University Almaty, Kasakhstan. Dr. Stojanovic is involved in a series of international conferences. He also serves on the editorial boards of Journal of Business and Economics (Akademic Star Publishing) and Panoeconomicus. His current positions are Full Professor at the University of Nis, Faculty of Economics, Jean Monnet Program, Key Activity 1 Award, Consortium Member of the TEMPUS Project 158885, Member of the DAAD Scholarship Selection Board.

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