Knowledge Development and Social Change through Technology: Emerging Studies

Knowledge Development and Social Change through Technology: Emerging Studies

Elayne Coakes (University of Westminster, UK)
Release Date: March, 2011|Copyright: © 2011 |Pages: 344|DOI: 10.4018/978-1-60960-507-0
ISBN13: 9781609605070|ISBN10: 1609605071|EISBN13: 9781609605087
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Description

Sociotechnical theory, which focuses on the interplay between social and technical behaviors in a society or organization, encourages critical discussion of the relationship between individuals and technology.

Knowledge Development and Social Change through Technology: Emerging Studies reviews practices that lead to social and organizational change and how these practices are influenced by technology. Focusing on applications and approaches, this book encourages focused research on societal change and growth on an organizational level.

Topics Covered

The many academic areas covered in this publication include, but are not limited to:

  • Cross-generational knowledge
  • Interaction design
  • Knowledge management in service businesses
  • Organizational Knowledge
  • Participatory Design
  • Social Software
  • Socially-aware design
  • Sociotechnical conflicts and user experience
  • Sociotechnical systems theory
  • Virtual Organizations

Reviews and Testimonials

This work is a collection of papers on applications and advances for encouraging research on social change and growth at the organisational level. The 20 studies look at specific areas of technology designs for social environments (workplace, home and externally) and examine key issues in combining the use of information and communication technologies with the effective and humanistic use of people in the work environment.

– M.Y.Keary, Online Information Review

Table of Contents and List of Contributors

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Author(s)/Editor(s) Biography

Elayne Coakes is a senior lecturer in business information management. She has a BA (Pub Admin) from Sheffield Polytechnic, a MSc (information systems), and a PhD (information systems) from Brunel University. Her current research relates to knowledge sharing in organizations. She is an internationally acknowledged expert on sociotechnical thinking and knowledge management. She was a visiting professor in Seville University (Spain), under the government grant scheme for distinguished, international scholars, a visiting research fellow in Queens University (Canada), and a keynote speaker at Manchester University (UK) at the Tribute day for Enid Mumford. As the Vice-Chair of the BCS Sociotechnical Special Group she is active in promoting information systems and has edited three books of international contributions in this field. Since then she has co-authored Beyond Knowledge Management and the Encyclopedia of Communities of Practice in Information and Knowledge Management. Additionally, she has published more than sixty book chapters, peer reviewed journal articles, and conference papers.