Planning and Implementing Resource Discovery Tools in Academic Libraries

Planning and Implementing Resource Discovery Tools in Academic Libraries

Mary Pagliero Popp (Indiana University, USA) and Diane Dallis (Indiana University, USA)
Release Date: June, 2012|Copyright: © 2012 |Pages: 754
ISBN13: 9781466618213|ISBN10: 1466618213|EISBN13: 9781466618220|DOI: 10.4018/978-1-4666-1821-3


“Resource discovery” has many meanings, and it is now being defined as library research software that allows a library user to search multiple Web-based resources simultaneously and generate usable search results.

Planning and Implementing Resource Discovery Tools in Academic Libraries addresses the many new resource discovery tools and products in existence, as well as their potential uses and applications. This timely publication will be invaluable to librarians and administrators seeking information on how to evaluate, choose, and ultimately implement a resource discovery product for their library’s collection.

Topics Covered

The many academic areas covered in this publication include, but are not limited to:

  • Areas of Concern in Use of the Discovery Tool
  • How Researchers Find Information
  • How the Digital Consumer Experience Influences Online Research
  • Integrating Local Digital collections and Non-Mainstream Resources into Discovery Tools
  • Selecting and Implementing a Discovery Tool
  • User Behavior and Expectations for Library Web Sites
  • User Testing and User-Centered Design in Implementing Discovery Solutions
  • What Libraries have Learned from Federated Searching

Reviews and Testimonials

For librarians and administrators, Popp, a resource and discovery librarian at Indiana U. Bloomington, and Dallis, a dean for academic library services there, bring together 40 chapters by librarians from US and Canadian universities on planning and implementing resource discovery tools to meet the needs of users for a simple search and the desires of librarians to present scholarly research in ways appropriate for today's user, who is used to simple web search engines. They first review information seeking among academic users, the federated search as a precursor to discovery tools, and issues involved in planning, implementation, use, and maintenance of discovery tools. Then, through case studies of various universities, they describe how to evaluate tools; user behavior and expectations; user teaching and user-centered design in implementing discovery solutions, with discussion of EBSCO Discovery Services, Primo from ExLibris, and Serials Solutions Summon; implementation issues, including resource selection and configuration of the public interface and the development of an in-house discovery tool; embedding the tool within environments such as a learning management system and enterprise portal or a consortium environment; supporting organizational buy-in; marketing; the impact on collection use and cataloging maintenance; experiences in selecting and implementing products like Encore Strategy, Primo Central, and WorldCat Local; and problems of next generation search tools and the challenges and opportunities of the metadata environment in the context of discovery tools, as well as tools for music researchers.

– Book News Inc. Portland, OR

Providing both practical advice and critical analysis of resource discovery tools’ use, implementation, and effectiveness in academic libraries, this volume offers theory and practical chapters, supporting librarians, administrators, and programmers in academic and specialized library settings who are considering and currently using resource discovery tools.

– Sara Marcus, American Reference Books Annual

Choosing the right discovery product that not only enables the myriad of resources to be aggregated and exposed but at the same time provides a positive search experience for the user can be a daunting and overwhelming decision for any library. This comprehensive reference source on virtually all aspects of selecting a discovery service in an academic library provides just what a library needs to make an informed and thoughtful decision. Edited by Mary Pagliero Popp and Diane Dallis, this book packs a punch at a whopping 732 pages of useful and timely information that goes beyond selecting and implementing discovery services.

– Regina Gong, Journal of Electronic Resources Librarianship, USA

This book includes a critical analysis of why discovery tools are gaining such wide acceptance in the marketplace despite their cost and their limitations. It also addresses the problems which will face the next generation of search tools and the associated metadata. Most intriguing is the promise offered by the option of adding a collection-browsing tool and promoting the value of serendipity in research. This book is a must have for every academic library intending to continue operating into the future.

– The Australian Library Journal, Vol. 62, No. 2 - Helen Dunford,Tasmanian Polytechnic

This hefty volume is a comprehensive exploration of discovery tools meant for academic librarians considering implementing, switching, or evaluating discovery tools. Experienced contributors (mostly from larger academic libraries) report, analyze, and assess their research and experiences at every step in the process. All academic librarians can benefit from the authors’ experiences by dipping into one or more of the 40 articles covering topics such as the RFP process, institutional buy-in, discovery in a consortial environment, and usability testing. There are also articles on specific discovery tools, such as Primo, WorldCat Local, and Summon. The guide, lengthy as it is, is tempting to read from beginning to end. Articles are quick and fascinating to peruse, with screen shots, replicated test instruments, tables, and charts.

– Christine Whittington, Booklist Online Review

Table of Contents and List of Contributors

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Author(s)/Editor(s) Biography

Mary Pagliero Popp is the Resource and Discovery Services Librarian at Indiana University (IU) Bloomington and has been with the University in various capacities for nearly 40 years. She has been involved with IU’s IUCAT Web catalog and works with the team developing Blacklight next generation catalog for all IU campuses. Mary has also worked on implementation of IU Bloomington’s implementations of both WorldCat Local (2009-2011) and EBSCO Discovery Service (2010 to the present). She holds an MLS and an M.S. in Adult Education. Active in the American Library Association, she has served as President of the Library Instruction Round Table and will serve as President, Reference and User Services Association (RUSA) in 2012-2013. Her research interests include discovery systems, characteristics of library users, usability testing of library resources, and active learning techniques.
Diane Dallis is the Associate Dean for Library Academic Services at Indiana University Bloomington Libraries. In this role she oversees library public service departments including Access Services, Area Studies, Arts and Humanities, Digital User Experience, Government Information Services, Reference Services, Sciences, Social Sciences, and Teaching and Learning. From 2004-2009 she was Head of the Information Commons, from 2003-2004 she was the Instructional Services Librarian, and from 1998 to 2003 she was the Instructional Design Librarian at the Indiana University Bloomington Libraries. She received her B.S. in Education in 1994 and she earned her M.L.S. in 1998 from Indiana University Bloomington.