Strategies for Managing Computer Software Upgrades

Strategies for Managing Computer Software Upgrades

Neil G. Shaw (University of Texas-Arlington, USA)
Release Date: July, 2000|Copyright: © 2001 |Pages: 260
DOI: 10.4018/978-1-930708-04-4
ISBN13: 9781930708044|ISBN10: 1930708041|EISBN13: 9781930708969
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Description & Coverage
Description:

The speed with which companies are bringing new software products to market is having a serious impact on information technology use in organizations. As vendors release new software products, customers are faced with the prospect of upgrading to the new software. If not managed properly, the upgrade might cost inordinate amounts of money and/or curtail employee productivity.

To aid IT managers, Strategies for Managing Computer Software Upgrades provides strategies for managing issues associated with the implementation of software upgrades. In addition, the book presents selected research papers which provide indepth treatment of the most critical aspects of software upgrade management.

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Editor/Author Biographies
Neal G. Shaw is an assistant professor in the Department of Information Systems and Management Sciences in the College of Business Administration at the University of Texas at Arlington. He holds a Ph.D. in Management Information Systems from Texas Tech University and has published his work in scholarly journals and international conferences. In addition, he has served as a consultant and advisor to a number of corporations in the area of software implementation. His current research interests focus on IS implementation, electronic commerce, and software upgrades.
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