MLA
Sobti, Naina, et al. "A Systematic Literature Review on Factors Affecting Customer Engagement in Mobile Applications." Cultural Marketing and Metaverse for Consumer Engagement, edited by Amandeep Singh, et al., IGI Global, 2023, pp. 12-25. https://doi.org/10.4018/978-1-6684-8312-1.ch002
APA
Sobti, N., Sharma, V., & Khanna, K. (2023). A Systematic Literature Review on Factors Affecting Customer Engagement in Mobile Applications. In A. Singh, S. Sharma, A. Singh, M. Unanoglu, & S. Taneja (Eds.), Cultural Marketing and Metaverse for Consumer Engagement (pp. 12-25). IGI Global. https://doi.org/10.4018/978-1-6684-8312-1.ch002
Chicago
Sobti, Naina, Vikas Sharma, and Kirti Khanna. "A Systematic Literature Review on Factors Affecting Customer Engagement in Mobile Applications." In Cultural Marketing and Metaverse for Consumer Engagement, edited by Amandeep Singh, et al., 12-25. Hershey, PA: IGI Global, 2023. https://doi.org/10.4018/978-1-6684-8312-1.ch002
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