Abstract
This is a conceptual article written to apply I-S-P-A-R model which was presented in 2009 by research scholars Maglio, Vargo, Caswel and Spohrer on the Mentoring in Service Dominant Logic (SDL) perspective. The author has taken a deep insight of mentoring which is a part of training and development: a function of the Human Resource Management in Good Dominant Logic (GDL) perspective. For this research, a wide range of literatures is reviewed and many disciplines have been explored which include mentoring roles, need, responsibilities, and context. Here, it is worthy to mention that mentoring and supervision are two different terms and both have different roles, too. Roles of supervisors are: boss, teacher, evaluator, expert and counselor; whereas mentoring consisted of assisting, befriending, guiding, advising and counseling. In service science, all the service systems do not fulfill the requirement to be a service system. There is also presented I-S-P-A-R which stands for Interact-Serve-Propose-Agree-Realize model of service system interactions episodes. This model is applied on mentoring in SDL perspective. At the end of this article, a conclusion is drawn and areas for further research have been mentioned.
Top1. Introduction
Nowadays, mentoring is used widely, putting “supervision” a side in educational degrees (Price & Chen, 2003; Walkington, 2005b; Zeegers, 2005). Mentoring, if we talk about a teacher training institute in a teacher-student perspective where a student will join teaching profession, it happens when students are being placed with teachers as assistant teachers to learn, list, develop skills and then practice them in an institute where they will go and perform the same things (The Queensland College of Teachers, 2007). For this research, a wide range of literature is reviewed and many disciplines have been explored to have a look on studies which include mentoring role, need, responsibilities and context. To ensure research credibility, it is ensured that recent work is based on preferred and peer reviewed scholarly articles which outline was similar or giving us a point about our study. Although, some articles are also reviewed as they do not fit on our criteria but have something in them about how mentoring works. In some articles mentoring workplace and context is well explained and elaborated (for example Eby, McManus, Simon & Russell, 2000; Allen, 2003). The aim of the study is to examine:
- 1.
How mentoring works in Goods Dominant Logic (GDL), its context, need and role.
- 2.
How it will when we apply I-S-P-A-R Model in Service Dominant Logic (SDL).