Artificial Intelligence in the Workplace: The Future of Learning and Developments

Abstract

We all know that the word is driven by innovative technology and this transformation is towards Artificial Intelligence (AI). AI is the branch of science which deals with machine based on human intelligent and capabilities. These machines are upgrading the lives along with increased efficiency and profitability at low cost. AI is adding more and more value to our daily and professional lives; especially our workplace. In the domain of Learning and Development (L&D), AI is standing with open wings to revolutionize the way employees learn and develop their ability and proficiency. The current scenario for learning and development (L&D) is based on static data and training program. This method is outdated as it often shows failure for fulfilling the individual requirement of the learner, making it difficult to upgrading and reaching the workforce globally. In this chapter the author will discuss the mission and role of AI in L&D processes, factors leading to effective AI-based learning, benefits of AI adoption, challenges and opportunities of transformation of AI in workplace.