MLA
Boland, Katherine M., and John G. McNutt. "Assessing E-Government Success Strategies using Internet Search Data." E-Government Success Factors and Measures: Theories, Concepts, and Methodologies, edited by J. Ramon Gil-Garcia, IGI Global, 2013, pp. 289-307. https://doi.org/10.4018/978-1-4666-4058-0.ch016
APA
Boland, K. M. & McNutt, J. G. (2013). Assessing E-Government Success Strategies using Internet Search Data. In J. Gil-Garcia (Ed.), E-Government Success Factors and Measures: Theories, Concepts, and Methodologies (pp. 289-307). IGI Global. https://doi.org/10.4018/978-1-4666-4058-0.ch016
Chicago
Boland, Katherine M., and John G. McNutt. "Assessing E-Government Success Strategies using Internet Search Data." In E-Government Success Factors and Measures: Theories, Concepts, and Methodologies, edited by J. Ramon Gil-Garcia, 289-307. Hershey, PA: IGI Global, 2013. https://doi.org/10.4018/978-1-4666-4058-0.ch016
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