Consumer Behaviour Analysis

Consumer Behaviour Analysis

Wasswa Shafik (Dig Connectivity Research Laboratory (DCRLab), Kampala, Uganda & School of Digital Science, Universiti Brunei Darussalam, Brunei)
DOI: 10.4018/979-8-3693-9122-8.ch004
OnDemand:
(Individual Chapters)
Forthcoming
$37.50
No Current Special Offers
TOTAL SAVINGS: $37.50

Abstract

Consumer behavior analysis examines the factors that influence how individuals make purchasing decisions, including psychological, social, and cultural elements. This discipline is critical for understanding customer segmentation and predicting purchase patterns across diverse markets. By analyzing the decision-making process, businesses can identify what drives consumers' preferences and brand loyalty, enabling more effective marketing strategies. The rise of digital platforms has introduced new variables such as social media influence and online reviews, reshaping the landscape of consumer behavior. Companies now leverage behavioral insights and big data to tailor personalized marketing campaigns, enhancing customer experience and engagement. This analysis is crucial for building lasting brand relationships and maintaining competitiveness in a rapidly evolving marketplace. Understanding consumers' evolving needs, preferences, and the impact of technological advancements, businesses can make informed decisions that drive growth, sustainability, and customer satisfaction.
Chapter Preview

Complete Chapter List

Search this Book:
Reset