Development for Public Officials: Adapting New Technologies in Public Services

Abstract

The rapid integration of digital technologies into public administration has fundamentally transformed governance, requiring public officials to develop advanced digital competencies. This chapter explores the critical areas for future development, including artificial intelligence (AI), machine learning (ML), blockchain technology, ethical AI, the internet of things (IoT), and cybersecurity. It examines the role of these technologies in enhancing transparency, efficiency, and citizen engagement while addressing the ethical challenges posed by algorithmic bias and data privacy concerns.