Digital Labor: Business Power of the New Period

Digital Labor: Business Power of the New Period

Copyright: © 2024 |Pages: 16
DOI: 10.4018/979-8-3693-1182-0.ch003
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Abstract

Today, with the rapid development of technology, the number and importance of people operating in digital fields are increasing. Digital labor includes the processes of producing, creating, and distributing information using the internet, computers, and digital technologies. Digital labor is a concept that brings the concept of traditional business to digital fields. Studies on the internet, social media, blogs, video platforms, and other digital media are examples of digital labor. This type of labor includes a variety of skills and may require expertise in areas such as creative thought, digital marketing, content production, written and visual communication. This study discusses what digital labor is, its role in content production, and its current importance.
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Digital Labor And Features

This section describes what the concept of digital labor is and what features it has.

The term “digital” signifies “pertaining to numbers” in a broad sense, and its Turkish counterpart is “numeric.” The specific numerical aspect being referred to corresponds to a binary system comprised of the numbers 1 and 0 within the realm of information technologies literature. Hence, this binary system, serving as the foundation for all data-driven technologies and their associated elements, is distinguished by its inherent digital nature.

Digital labor theory is a concept stemming from Marxist ideology. It emerged from the inquiry into whether social media users should be deemed productive labor. To what degree do social media users contribute to the capital accumulation processes of social media corporations? In the era of information technologies, the productivity facet of labor within the digital economy, along with this novel context, is starting to come under scrutiny. One of the prominent theorists of digital labor, Fuchs (2015), has defined digital labor as the paid or unpaid engagement in the creation, utilization, distribution, and reproduction of content within the realm of social media.

Digital labor is a concept that emerged in our age when modern technologies and the internet were widely used. Basically, digital labor refers to the labor of people working in computer-based jobs and producing over digital platforms. Digital labor is concerned with the examination of unpaid user labor and other types of labor that are essential for the accumulation of capital in the realm of information and communication Technologies (Fuchs, 2016: 92). While numerous scholars characterize digital labor as the unpaid efforts of social media users, Fuchs unveils a specific manifestation of digital labor-that of the consuming producer within the realms of social media. Stressing that this manifestation is intricately tied to and interconnected with various other forms of global exploitative systems comprising the fabric of digital media existence, Fuchs endeavors to elucidate the labor processes within this domain.

This concept is an important element that affects employees and ways of doing business in various sectors. Digital laborers are professionals who usually run their business on computers and the internet. The realm of digital labor encompasses various specialized roles, including computer programmers, web designers, software engineers, digital marketing experts, data analysts, content producers, and freelancers. This modern form of work has revolutionized the traditional work structure, enabling remote work and eliminating the necessity for physical office spaces. Working from home or working remotely has become a key characteristic of digital labor. Internet-based platforms act as bridges connecting digital laborers with potential employers. These platforms serve as marketplaces where job seekers can find suitable projects, and employers can discover talented individuals with specific expertise. Notable examples of such self-employment platforms include Upwork, Freelancer, and Fiverr. Unlike conventional employment, digital labor provides job opportunities that are accessible to a global audience. However, this advancement comes with a challenge known as digital inequality. People lacking proper internet infrastructure and digital skills may face difficulties accessing digital labor opportunities, resulting in exclusion.

Digital labor allows employers and customers to monitor and interact with online employees easily. Through time tracking tools and digital analytics, employers can measure the effectiveness and efficiency of their remote workers. While this level of oversight can be beneficial for businesses, it may also lead to a sense of intense surveillance among employees. As technology continues to advance, digital labor will undoubtedly play an increasingly pivotal role in the business world. Hence, understanding the dynamics and impacts of digital labor is crucial in establishing equitable and sustainable relationships between employers and employees.

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