The Dilemma of Dairy Farm Group between Redesigning of Business Processes and Rebuilding of Management Information Systems

The Dilemma of Dairy Farm Group between Redesigning of Business Processes and Rebuilding of Management Information Systems

E. M.W. Ng (The Hong Kong Institute of Education, Hong Kong) and P. Banerjee (The University of Hong Kong, Hong Kong)
Copyright: © 2006 |Pages: 20
DOI: 10.4018/978-1-59904-396-0.ch014
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Abstract

The case study describes the Dairy Farm Group of Companies which is a conglomerate of supermarkets, hypermarkets, convenience stores and drugstores in the Asia-Pacific Region. Two consulting firms were hired to independently conduct a preliminary investigation of the existing system and to recommend changes to operational procedures with appropriate technologies.

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