The Dilemma of Dairy Farm Group between Redesigning of Business Processes and Rebuilding of Management Information Systems

E. M.W. Ng; P. Banerjee

doi:10.4018/978-1-59904-396-0.ch014

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The Dilemma of Dairy Farm Group between Redesigning of Business Processes and Rebuilding of Management Information Systems

E. M.W. Ng (The Hong Kong Institute of Education, Hong Kong) and P. Banerjee (The University of Hong Kong, Hong Kong)

Source Title: Cases on Information Technology and Business Process Reengineering

DOI: 10.4018/978-1-59904-396-0.ch014

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Abstract

The case study describes the Dairy Farm Group of Companies which is a conglomerate of supermarkets, hypermarkets, convenience stores and drugstores in the Asia-Pacific Region. Two consulting firms were hired to independently conduct a preliminary investigation of the existing system and to recommend changes to operational procedures with appropriate technologies.

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The Dilemma of Dairy Farm Group between Redesigning of Business Processes and Rebuilding of Management Information Systems

Abstract

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