Diversity Management: A New Perspective

Diversity Management: A New Perspective

Srishty Mehra (Lovely Professional University, India) and Karan Sharma (Lovely Professional University, India)
Copyright: © 2018 |Pages: 19
DOI: 10.4018/978-1-5225-4933-8.ch001

Abstract

The subject of workplace diversity came to the consideration of the academic and business world in the 1990s. “Variety is the spice of life.” Everyone would agree with the need for diversity, so the issue is not with the concept, but in how we make use of this concept at work, especially when there is polarization between people who are working together, leading to conflict and disharmony. Diversity management emphasizes valuing and building on individual differences in order for all employees to reach their maximum potential and represents an important step away from the legal compliance-oriented equal employment opportunity. Since the current literature reveals that these practices often result in backlash and that minority employees tend to feel excluded at the workplace, a necessity emerges to investigate individual level factors of LMs that may influence these processes.
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Objectives

  • Understanding the various categories of diversity present in the organization.

  • To Know the Contributions and coordination of diversity in achieving organizational mission and goals;

  • To eliminate the institutional racism and social non-acceptance of all forms;

  • Evaluate the difference in perceptions & diverse cultures in decisions making;

  • Forming such management practices & policies that promote inclusive participation of different people at the workplace;

  • To minimize the conflicts created due to presence of difference in values and perceptions.

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Managing Diversity At Work

  • 1.

    Finding opportunity out of opinions to expand the thinking and, challenging to expand perspectives and perception, and always results in a better outcome.

  • 2.

    Considering different opinions, views and attitudes as a way to learn and understand their perspectives that’s how you will be able to develop yourself completely.

  • 3.

    Keeping Open mindset to accept difference in the views of others and trying to see things from their point of view to enlarge the scope of discussion.

  • 4.

    Critically analyzing the body language and actions of others to learn about their attitude and feelings hence Listening has more importance than speaking.

  • 5.

    Softly dealing in case of conflicts arising out of difference in the viewpoints of the group to maintain the harmony and create congenial work culture.

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