Document Search Practices

Abstract

A large portion of the knowledge of most organizations is contained in electronic documents. For users to get pertinent information from the accumulation of stored documents, they need effective document retrieval systems. Unfortunately, electronic document management has fallen into the same trap that electronic data processing fell into: simply automating what previously was done manually. Paper documents were stored in folders in drawers in file cabinets. Electronic documents are stored in folders in directories on disk drives.