MLA
Powell, Stephen G., et al. "Errors in Operational Spreadsheets." Organizational and End-User Interactions: New Explorations, edited by Steve Clarke and Ashish Dwivedi, IGI Global, 2011, pp. 236-247. https://doi.org/10.4018/978-1-60960-577-3.ch011
APA
Powell, S. G., Baker, K. R., & Lawson, B. (2011). Errors in Operational Spreadsheets. In S. Clarke & A. Dwivedi (Eds.), Organizational and End-User Interactions: New Explorations (pp. 236-247). IGI Global. https://doi.org/10.4018/978-1-60960-577-3.ch011
Chicago
Powell, Stephen G., Kenneth R. Baker, and Barry Lawson. "Errors in Operational Spreadsheets." In Organizational and End-User Interactions: New Explorations, edited by Steve Clarke and Ashish Dwivedi, 236-247. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-60960-577-3.ch011
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