Factors Affecting Knowledge Sharing Practice in Malaysia: A Preliminary Overview

Factors Affecting Knowledge Sharing Practice in Malaysia: A Preliminary Overview

Zawiyah Mohd Yusof (Universiti Kebangsaan Malaysia, Malaysia) and Mohd Bakhari Ismail (Universiti Kebangsaan Malaysia, Malaysia)
DOI: 10.4018/978-1-60960-783-8.ch416

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Knowledge Sharing As A Dimension To Knowledge Management

Knowledge management is a fast growing discipline with various issues yet to be tested, resolved and discovered (Beckman, 1999). Knowledge management is a process of identifying, organizing and managing knowledge resources (Al-Hawamdeh, 2003). It involves creating, generating, capturing, storing and using of knowledge to support and improve individual performance (Kinney, 1998; Davenport & Prusak, 1998). Despite the wide area covered by knowledge management field, Al-Hawamdeh (2003) suggests that there are at least five important dimensions to knowledge management activities namely: knowledge capture, knowledge creation, knowledge use (leverage), knowledge sharing, and knowledge retention. This paper focuses on the knowledge sharing dimension of knowledge management.

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