From Data Entry to Data-Driven Decisions: The Role of AI in Revolutionizing HR Workflows

From Data Entry to Data-Driven Decisions: The Role of AI in Revolutionizing HR Workflows

Anand Pandey (Chandigarh University, India), Dharam Pal Singh (Chandigarh University, India), Shaina Arora (Chandigarh University, India), and Kamal Batta (Chandigarh University, India)
DOI: 10.4018/979-8-3693-9631-5.ch013
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Abstract

Human resources change with AI. Automation, fewer administrative duties, data-driven decision-making, and better applicant and employee experiences occur. AI can speed up hiring with skills analysis and interview scheduling and tailor onboarding with chatbots and role-specific training. AI's capacity to enhance and tailor instruction changes performance management. AI-driven systems that adapt to learners' needs may improve learning. AI chatbots that automate regular tasks and give 24/7 support may improve employee relations by freeing up HR specialists to concentrate on strategy. However, responsibly employing AI to eliminate discrimination, data privacy problems, and employee concerns about change and job displacement is tough. AI will boost HR empathy, judgment, and strategy. Good AI governance and data management are essential. HR departments may increase productivity and efficiency by overcoming AI's challenges. This improves future collaboration.
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