An e-Healthcare Mobile Application: A Stakeholders' Analysis Experience of Reading

Abstract

This chapter presents a longitudinal study on the implementation of an e-health mobile application, DITIS, which supports network collaboration for home healthcare. By adopting the stakeholders’ analysis, the study explores the various groups that have directly or indirectly supported the system during its implementation. The system was originally developed with a view to address the difficulties of communication and continuity of care between the members of a home healthcare multidisciplinary team and between the team and oncologists often hundreds of kilometers away. DITIS evolved to be much more than that and even though it was introduced 5 years ago, it is considered a novel application. Despite this, its implementation has been slow, and several challenges, including the system’s sustainability, have to be faced. This chapter aims to understand these challenges and the results of the study point to a diversity of interests and different degrees of support.