MLA
Presti, Stéphane Lo, et al. "Holistic Trust Design of E-Services." Trust in E-Services: Technologies, Practices and Challenges, edited by Ronggong Song, et al., IGI Global, 2007, pp. 113-139. https://doi.org/10.4018/978-1-59904-207-7.ch005
APA
Presti, S. L., Butler, M., Leuschel, M., & Booth, C. (2007). Holistic Trust Design of E-Services. In R. Song, L. Korba, & G. Yee (Eds.), Trust in E-Services: Technologies, Practices and Challenges (pp. 113-139). IGI Global. https://doi.org/10.4018/978-1-59904-207-7.ch005
Chicago
Presti, Stéphane Lo, et al. "Holistic Trust Design of E-Services." In Trust in E-Services: Technologies, Practices and Challenges, edited by Ronggong Song, Larry Korba, and George Yee, 113-139. Hershey, PA: IGI Global, 2007. https://doi.org/10.4018/978-1-59904-207-7.ch005
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