MLA
Smith, Alan D. and Allen R. Lias. "Identity Theft and E-Fraud as Critical CRM Concerns." Information Security and Ethics: Concepts, Methodologies, Tools, and Applications. IGI Global, 2008. 3094-3111. Web. 23 Apr. 2018. doi:10.4018/978-1-59904-937-3.ch207
APA
Smith, A. D., & Lias, A. R. (2008). Identity Theft and E-Fraud as Critical CRM Concerns. In H. Nemati (Ed.), Information Security and Ethics: Concepts, Methodologies, Tools, and Applications (pp. 3094-3111). Hershey, PA: IGI Global. doi:10.4018/978-1-59904-937-3.ch207
Chicago
Smith, Alan D. and Allen R. Lias. "Identity Theft and E-Fraud as Critical CRM Concerns." In Information Security and Ethics: Concepts, Methodologies, Tools, and Applications, ed. Hamid Nemati, 3094-3111 (2008), accessed April 23, 2018. doi:10.4018/978-1-59904-937-3.ch207
Export Reference
